Shipping is free for orders within the Continental US now.
Most of the orders will be shipped by Amazon. Since we sell on Amazon too.
What you got from this official website will be the same as we sell on amazon but with better discount.
Once your order is placed, you will receive a confirmation email and we will immediately begin processing. We will update the tracking number to you as soon as amazon updating it, which often takes amazon 1-3 days. Sometimes your order might be split into several packages and gradually arrive.
Normally, Your order starts shipping within 1-2 days.Delivery usually takes 2-4 days from the shipment date. That means you will receive your order 3-6 days later after placing it.
There's a small chance that some goods in your order would be confirmed to be out of stock due to asynchronized stock information. In that situation, we will contact you by email or phone.
Sometimes you might experience delivery delays due to carrier issues or unforeseen circumstances such as peak season, national holidays, strikes, or other events.
IMPORTANT to know before purchases - Muzata USC1 silicone LED channel system fits LED strips with widths less than 8mm (like 3528/2538), NOT for 5050/5630, Philips hue plus 2nd Generation, and waterproof light strips. This LED channel DOESN'T have a SPOTLESS effect but provides high brightness. During the entire installation process, must TWO people straighten the LED channel and tie the rope tightly (at least 6 rounds) otherwise the rope will be break apart Flexible & easy to cut - 100% made of silicone. It can be bent freely and cut easily to modeling for its great flexibility. It’s the perfect product for you to decorate your home. Package includes 10 Meter/33 Feet silicone LED channel, 10pcs blind end caps, end cap with hole, 30pcs brackets, and 64 screws IP67 water & dust is resistant - Designed to be integral molding with great airtight. (The end caps should be glued with sealant) Rainproof and can be soaked in water for a short time. Suitable for ordinary scenes (all kinds of cabinets and kitchens) and special scenes (outdoor parties, wedding, Halloween or Christmas festival decorative lighting) Instruction - This LED channel can be bent freely and cut easily for any creative shape of the wall artwork. Tie the LED strip to the string in the channel and pull it into the channel slowly until the strip comes out on the other side. You can also try to apply the lubricating oil or wax to the back of the strip to make it easier and more slippery to pass through the tube. Check out the video on this page for more detailed installation steps Better Lighting - This silicone LED channel is with a transparent crystal cover, so the lighting effect is good. But if you prefer that with spotless dotless effects, please search Muzata USC4 to find the spotless silicone led channel.