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Shipping Policy

Free shipping

  • Shipping is free for orders within the Continental US now.
  • Most of the orders will be shipped by Amazon. Since we sell on Amazon too.
  • What you got from this official website will be the same as we sell on amazon but with better discount.

Fast delivery

  • Once your order is placed, you will receive a confirmation email and we will immediately begin processing. We will update the tracking number to you as soon as amazon updating it, which often takes amazon 1-3 days. Sometimes your order might be split into several packages and gradually arrive.
  • Normally, Your order starts shipping within 1-2 days. Delivery usually takes 3-5 days from the shipment date. That means you will receive your order 4-7 days later after placing it. (occasionally 7-10 days or longer depending on the distance between your shipping address and our warehouses).
  • There’s a small chance that some goods in your order would be confirmed to be out of stock due to synchronized stock information. In that situation, we will contact you by email or phone.
  • Sometimes you might experience delivery delays due to carrier issues or unforeseen circumstances such as peak season, national holidays, strikes, or other events.

If you have specific requirements for the date, please contact online customer service or email us at support@muzata.com.