Shipping is free for orders within the Continental US now.
Most of the orders will be shipped by Amazon. Since we sell on Amazon too.
What you got from this official website will be the same as we sell on amazon but with better discount.
Once your order is placed, you will receive a confirmation email and we will immediately begin processing. We will update the tracking number to you as soon as amazon updating it, which often takes amazon 1-3 Days. Sometimes your order might be split into several packages and gradually arrive.
Normally, Your order starts shipping within 1-2 Days. Delivery usually takes 3-5 Days from the shipment date. That means you will receive your order 4-7 Days later after placing it.
There's a small chance that some goods in your order would be confirmed to be out of stock due to asynchronized stock information. In that situation, we will contact you by email or phone.
Sometimes you might experience delivery delays due to carrier issues or unforeseen circumstances such as peak season, national holidays, strikes, or other events.
IMPORTANT to know before purchases: The Muzata USC5 silicone LED channel system fits for LED light strips with width less than 10mm (like 5050/5630/3528/2835), NOT for Philips hue plus 2nd Generation and waterproof light strips. This LED channel has NO SPOTLESS EFFECT, but diffuses the light with more than 108LEDs/m light strips. During the entire installation process, must TWO people straighten the LED channel and tie the rope tightly (at least 6 rounds) otherwise the rope will be break apart
Bendable & easy to cut: 100% made of silicone material, soft and flexible. It can be bent freely and cut easily for any creative shape of the wall neon artwork. This all-in-one silicone LED channel is a perfect replacement for the traditional LED aluminum channel to decorate your room. Package includes 5 Meter/16.5 Feet silicone LED channel, blind end caps, end cap with hole, brackets, and screws。
Slim design: Slim sizes do not take up much space. Work with most less than 10mm LED strips, please confirm the width of your LED strip (waterproof or not) before purchasing. Not applicable for waterproof light strips due to a limited height. Please search Muzata U103 to find an aluminum LED channel that fits a waterproof light strip.
IP67 water & dust resistant: Designed to be integral molding with great airtight. (The end caps should be glued with sealant) Rainproof and can be soaked in water for a short time. Suitable for ordinary scenes (all kinds of cabinets and kitchens) and special scenes (outdoor parties, wedding, Halloween or Christmas festival decorative lighting)
Multiple Choices: We also provide anodixed extruded aluminum LED channels as alternative choices. Please search - Muzata U1SW or Muzata V1SW for U-shape or V-shape regular aluminum channels, U106 for bendable LED channel, U108 for best spotless LED channel. Please reach us if you need after-sales service.